VedicDisha (vedicdisha.com)
This Privacy Policy explains what personal information VedicDisha ("we", "us", "our") collects through vedicdisha.com (the "Website"), how we use it, who it may be shared with, and the choices you have. It should be read together with our Terms and Conditions. By using the Website you accept the practices described here.
1.1 It covers the Website and the services offered through it: the free astrology and Panchang tools, accounts, saved kundalis, booking and contact forms, the shop, blog comments and live chat.
1.2 It does not cover other websites that we link to, or the services of the third parties named in section 5. Their own policies apply to what they handle.
2.1 Birth Chart, Kundali Matching and other tools. When you use these tools you enter details such as a name, gender, date of birth, time of birth and place of birth (including the latitude, longitude and time zone of that place). For Kundali Matching you enter these details for two people. These details are used to calculate your result. For the length of your visit they are kept in a temporary session on our server so that the result page can be shown, and they are sent to our calculation service to produce the result. We do not need your name for the calculation itself.
2.2 Place search. When you type a birth place, the text you type is sent to Google's place-search service to suggest places, and the location you pick is sent to Google's time-zone service (see section 5).
2.3 Account. If you register, we collect the details you give (such as your name, email address and a password). Passwords are stored in encrypted (hashed) form by WordPress. If you log in, the account details and your activity in your account are linked to you.
2.4 Saved kundalis. If you are logged in and choose "Save Kundali", we store that chart's details (name, gender, date, time and place of birth, and the coordinates and time zone) against your account email so that you can open it again. You can delete a saved kundali yourself from your saved-kundali page.
2.5 Booking and contact forms. When you submit a booking request or use a contact form, we receive what you enter, such as your name, email address, phone number, address, the service you want, preferred date and time, and any message. These are sent to us by email, and booking requests are also stored on the Website so that we can handle your request.
2.6 Orders. If you buy products, we collect the billing and delivery details you enter at checkout (such as name, address, phone number, email address and order notes) and the details of your order. Currently the payment method offered is cash on delivery; we do not collect or store card or bank details on the Website.
2.7 Comments. If you comment on a blog post, we collect the name, email address, website (if given) and comment you submit, and WordPress records technical details such as your IP address. Your name and comment may be shown publicly.
2.8 Live chat. If you use the chat window, the messages you send, and any details you give in them, are handled through the Tawk.to chat service.
2.9 Technical information. Like most websites, we and our service providers receive technical information when you visit, such as your IP address, browser and device type, pages visited, and the date and time. We use Google Analytics to understand how the Website is used (see section 6).
2.10 Information about other people. If you give us details of another person (for example a spouse or child), please make sure you have their permission, or are their parent or guardian, to do so.
We use personal information to:
By using the Website, creating an account, submitting a form or placing an order, you agree to your information being collected and used as described in this Policy. If you give us another person's details, you confirm that you are entitled to do so. You can withdraw your consent at any time by contacting us (section 10); this does not affect what was done before you withdrew, and we may not be able to provide a service that needs the information.
5.1 We do not sell your personal information.
5.2 We use service providers who handle information for us or as part of the Website, including:
5.3 We may disclose information if the law requires it, to respond to a lawful request from a public authority, or to protect the rights, safety or security of the Website, our users or others.
5.4 If our business is ever transferred to another owner, your information may be transferred with it, subject to this Policy.
6.1 Cookies are small files stored in your browser. The Website and the services it uses may set cookies or similar technologies for purposes such as:
6.2 You can block or delete cookies in your browser settings. Some parts of the Website, such as logging in, the cart and results pages, may not work properly without cookies. To opt out of Google Analytics you can use Google's opt-out tools.
Some of the service providers named above, such as Google and Tawk.to, may store or process information on servers outside India. By using the Website you accept this.
We keep personal information only as long as it is needed for the purposes in this Policy, and for as long as the law or our records require.
We use reasonable measures to protect information, including secure (HTTPS) connections and access controls. No website or storage can be completely secure, and we cannot guarantee that information will never be accessed, lost or misused. Please keep your password confidential and do not send passwords, card details or one-time passwords through chat or forms.
10.1 You can ask us to tell you what personal information we hold about you, to correct it, or to delete it, and you can withdraw your consent. Write to us at the address in section 12, saying what you want and giving enough detail for us to find your information. We may ask you to confirm who you are.
10.2 You can delete your saved kundalis yourself while logged in. You can ask us to close your account.
10.3 We handle requests as required by applicable law. We may keep some information where we are required or allowed to, for example for legal, accounting or security reasons.
10.4 If you are not satisfied with how we have handled your information, you can contact our grievance contact in section 12.
The Website is meant for people aged 18 and over. A person under 18 may use it only through a parent or guardian. We do not knowingly collect personal information from children without a parent's or guardian's involvement. If you believe a child has given us information without this, please contact us.
If you have questions about this Policy, or want to make a request or complaint about your personal information, contact:
VedicDisha
Email: supports@vedicdisha.com
Phone / WhatsApp: +91-8884446378
Grievance contact: VedicDisha Support, at the email address above
We may update this Policy from time to time. The updated version will be published on this page. If you keep using the Website after that, you accept the updated Policy for your future use. Please check this page from time to time.
